Key responsibilities include: - You should be able to keep high hygiene standards - You should be able to follow the stock rotation- You should be able to prepare and finish specified dishes to the highest standards, at the appropriate times in the required quantities, in a cost effective manner. - You should be able to management of a section during service - You should be able to manage her/his M.E.P
Grand Hotel Tien Shan has been welcoming guests to its elegant rooms since 2006.The 4-star Grand Hotel Tien Shan boasts good location. Nearby points of interest include the memorial park, the opera house and museums.Grand Hotel Tien Shan features rooms with a standard interior that come with a living area, free Wi-Fi, a private safe, heating and a refrigerator for a pleasant stay in Almaty. They all have carpet floor and European furniture.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases